Shipping & Delivery Policy

At Kaziranga Wild Trail, we provide digital booking services for Jeep Safari and Elephant Safari experiences in Kaziranga National Park. Since we do not ship any physical products, this Shipping & Delivery Policy explains how our digital confirmations and service deliveries work.

1. Digital Confirmation Delivery

All safari bookings are confirmed through digital delivery only.
After successful payment, customers will receive:

Booking Confirmation Message
Safari Reporting Details
Driver/Guide Contact (if applicable)

Delivery will be made via:

Email
WhatsApp / SMS (as provided by the customer)

Digital confirmation is usually delivered within 15–30 minutes of booking, or may take up to 2–3 hours during peak season.

2. Service Delivery Time

Safari services are delivered on the scheduled date and time chosen by the customer at the time of booking.

Your safari slot (morning or afternoon) depends on:

Zone availability
Forest Department allotment
Seasonal timings

All safari services are delivered at the Kaziranga National Park reporting point shared in your confirmation message.

3. No Physical Shipping

We do not ship or deliver any physical goods.
All services offered are related to:

Safari booking
Travel assistance
Digital itineraries
Coordination with guides/drivers

Hence, “shipping” refers to digital delivery only.

4. Delay in Delivery

Digital confirmations may be delayed due to:

Network issues
Payment gateway delays
Forest Department permit processing

If you haven’t received your confirmation within the expected time, please contact us immediately.

5. Customer Responsibilities

Guests must ensure:

Correct email and phone number are provided
Notifications (SMS/Email/WhatsApp) are enabled
They reach the safari pickup point on time
They coordinate with the driver/guide (if shared)

6. Contact for Support

For booking confirmation or delivery-related issues, reach us at: